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Frequently asked questions

Which fix methods can I choose between?

There are various methods available, depending on the size of the sign. They are listed on our Design Page under “Fix Method”. View the instructional video under each method.
Plastic signs: screw and/or tape, hanging, magnetic strip, suction cups, table stand, flag attachment or sign holder for wall.
Name badges: pin, magnet.
Wood signs: screw, adhesive tape, hanging, standoff.
Aluminium signs: screw, tape, pole attachment (adapted for 50-65 mm poles), flag attachment, standoff.
Acrylic signs: screw, standoff.
Vinyl lettering: self-adhesive.
Decals: self-adhesive.
Banners: eyelets (banner cord with hook, 15 cm).
Contour-cut signs: self-adhesive.

Can I add my own image or logo to the sign?

Yes, on our Design Page you can upload your own image or logo. Depending on the size of the sign, the JPG, BMP, GIF, PNG or TIFF formats may be sufficient, but we always recommend vectorised images such as PDF, EPS or SVG for the best quality, if possible. The general recommended resolution for images is 100 ppi. Printing from a lower resolution works less well and can result in blurry/pixelated images. Would you like to know if your image is of a sufficiently high quality? Upload your image or logo to our Design Page. For most formats, the recommended maximum height and maximum width is displayed under the image.

What are the maximum dimensions for the various signs?

Plastic signs (engraving): 295 x 295 mm.
Plastic signs (colour printing): 1000 x 1000 mm.
Wooden signs: 1350 x 800 mm.
Acrylic signs: 1400 x 900 mm.
Aluminium signs: 2000 x 1200 mm.
Banners: 4000 x 1250 mm.
Decals: 1200 x 1000 mm.
Vinyl lettering: 3000 x 550 mm.
Roll-ups: 2000 x 1000 mm.
Magnetic signs: 1500 x 900 mm.
Brass label plates: 60 x 18 mm.
Posters: 1200 x 4000 mm.
Contour-cut signs: 570 x 570 mm.

Our product page features more information about our signs, such as size, thickness, durability, manufacturing method and more.

How do you order signs?

You can start by either creating your own sign design on the Design Page or use one of our example signs and adapt it to your own requirements. Once you are satisfied with your sign, add it to the basket. You can move directly to the checkout by clicking on the “Go to checkout” button or stay on the page to design more signs. At the checkout, you complete your address details and select your desired payment method.

How can I get my order VAT-free?

If you are placing orders for a company, you can get your order VAT-free. You will need a registered VAT number valid for orders within the EU. Enter your VAT registration number on the same page as your address information. To check your VAT registration number, visit the following page: VIES. Companies that do not fill in a valid VAT number will be charged 20% non-deductible VAT.
Private individuals will be charged 20% VAT.

How do I add text(s) to the sign with different fonts/text sizes?

If you want to add a text to the sign with varying font or text size, choose to add several objects to the sign. You add an object by clicking on the “Add text” box. You can then adjust the text and size of each individual object as you wish.

How long is the delivery time?

Vinyl lettering: 4-7 business days.
Plastic signs, name badges and plastic label signs (engraving), contour-cut signs: 5-8 business days.
Aluminium signs, plastic signs (colour printing), name badges (colour printing), acrylic signs, brass signs, wood signs, magnetic signs, posters, decals, brass label plates, roll-ups, banners and hygiene screens: 5-10 business days.

Can´t find the answer to your question?

Telephone: +44 1489 326052

Mon-Fri 9 am-3 pm (closed 12 am-1 pm)

Or use this form

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